General Questions

1. What is Wasil Simon?
Wasil Simon is an art brand specializing in artwork, photography prints, and mixed media prints. We offer unique, vibrant, & creative pieces that blend various artistic styles.

2. Where is Wasil Simon based?
Wasil Simon is based in Raleigh, NC & operates online, shipping artwork worldwide.

3. How can I contact you?
You can reach us through our contact page or email us at Klemushin@gmail.com.

Ordering & Shipping

4. How long does it take to process my order?
Orders are typically processed within 3-5 business days before shipping.

5. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping costs & times vary depending on your location.

6. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number.

Returns & Refunds

7. Can I return or exchange my order?
We accept returns within 14 days of delivery for artwork & prints in their original condition. Custom or commissioned pieces are non-returnable. Read our Return Policy for details.

8. What if my order arrives damaged?
If your order is damaged in transit, please contact us at Klemushin@gmail.com within 48 hours of delivery with photos of the damage, & we’ll work to resolve the issue.

Artwork & Prints

9. Do you sell original art pieces?
Yes, we sell original artworks.

**Original artworks only have one copy, the original.

10.What types of Prints do you offer? We offer high-quality prints of original artwork, photography & mixed media pieces on premium materials such as canvas, fine art paper, premium photo paper & more.

11. Do you offer custom or commissioned artwork?
Yes! If you’re interested in a custom piece, please reach out via our contact page to discuss details.

12. Are prints limited edition or open edition?
We offer both limited edition & open edition prints. Limited edition pieces are numbered & available in small quantities.